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Total Tech Care Blog

Total Tech Care has been serving the Oakland Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Swipe With Care: Your ATM Might Be Controlled By A Hacker

Swipe With Care: Your ATM Might Be Controlled By A Hacker

One of the most enticing credentials that hackers desire is your credit card number, along with its expiration date and the code on the back. Hackers are also willing to go great lengths to achieve their goal of stealing these credentials, even so far as to make physical changes to automatic teller machines (ATMs) to do so. In fact, hackers will often install skimming devices on ATMs that are so subtle that they can be difficult to detect.

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TheDarkOverlord Solutions Is at It Again! This Time the Hacker Group Is Targeting Schools

TheDarkOverlord Solutions Is at It Again! This Time the Hacker Group Is Targeting Schools

While many youngsters enjoy it when their school shuts down, this was likely not the case in Flathead Valley, Montana, where the cybercriminal group ‘TheDarkOverlord Solutions’ targeted the entire Columbia Falls school district. This attack caused the three-day closure and otherwise disrupted over 30 schools, and the personal information of teachers, students, and school administrators was supposedly to be released if the group didn’t receive a ransom payment.

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Tip of the Week: Closed A Tab On Accident? Here’s How To Restore It

Tip of the Week: Closed A Tab On Accident? Here’s How To Restore It

Have you ever accidentally closed a tab before you were done with it? It’s a classic case of clicking just a little too close to the X. We’ll walk you through how you can open up Google Chrome tabs, not just on your ordinary desktop web browser, but your Android device as well. It’s a lot easier than searching for the same web pages as before!

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Security Concerns Have Led To New Voting Machines In Virginia

Security Concerns Have Led To New Voting Machines In Virginia

Regardless of your feelings on the matter, the 2016 United States presidential election was an extremely divisive one--in no small part, due to the suspicion that the outcome of the election may have been significantly influenced by hacked voting machines. This uncertainty has led to some states making strides to ensure that their technology will no longer be responsible for such doubts.

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Do You Have a Data Backup In Place?

Do You Have a Data Backup In Place?

Take a moment to imagine the absolute worst disaster scenario for your business. Does it involve a catastrophic event destroying your office building? Does it include key staff being absent from the office for extended periods of time? Does it include your business suffering from data loss or security breaches?

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Tip of the Week: 3 Useful Microsoft Word Features

Tip of the Week: 3 Useful Microsoft Word Features

Microsoft Office’s Word is undoubtedly one of the most popular word processing software in the world, perhaps even the most popular. Still, there are many people who use Word on a regular basis without putting the majority of its features to use. Here’s three more Word capabilities that you’ll find very handy.

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How Remote Monitoring and Management Can Help Your Business

How Remote Monitoring and Management Can Help Your Business

As a small business, your assets are limited more than you’d like them to be. You have a budget that yearns for more flexibility, and there are only so many hours in the day to accomplish all of your goals. Thankfully, in an era that’s more connected than any that came before, modern technology provides solutions to businesses that need to get a little more value out of their budgets. One of these solutions is called remote monitoring and management.

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Artificial Intelligence Can Be Useful To Hackers, Too

Artificial Intelligence Can Be Useful To Hackers, Too

Man matching wits with computer isn’t new territory. In 1830, a locomotive raced a horse to see which was superior in terms of speed and distance. 1956 saw the first time a human played chess against a computer. Today, the time has come when an artificial intelligence has begun to break into a new territory that was dominated by humans for thousands of years: crime.

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Tip of the Week: Android Oreo Is Double-Stuffed With Features

Tip of the Week: Android Oreo Is Double-Stuffed With Features

Earlier this year, Android released Oreo, version 8.0 of their popular mobile device operating system. Whether you’ve already updated to the latest version of this OS or are still waiting for your update, it has several new or improved features that you’ll want to consider using. Let’s look at five of our (many) favorite additions to the OS.

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3 Ways Your Business Can Prioritize Data Security

3 Ways Your Business Can Prioritize Data Security

In the wake of the Equifax data breach, which placed the personal information of 143 million users at risk, the issue of data security is at the forefront of social consciousness. Your organization needs to go about its daily business as if it will experience a data breach at any given moment. This involves looking at the worst-case scenario, and planning for it so that you’re never caught unaware.

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Without A Data Backup, You Aren’t Ready

Without A Data Backup, You Aren’t Ready

Most modern companies rely on computers to at least some extent, particularly if there is some sort of delegation of services involved. Whether it’s an office filled with computers and server units, or simply a retailer with point-of-sale equipment, the companies of today need computers and data in order to function as intended. To protect this data, you need a method to preserve it--which is where data backup comes into play.

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Tip of the Week: The Holidays Can Be A Time Of Work And Play, Even While Traveling

Tip of the Week: The Holidays Can Be A Time Of Work And Play, Even While Traveling

The holidays are approaching, whether we are ready for them or not. With the holidays comes time off, which means that it’s awfully easy to fall behind post-vacation. Another concern is the amount of identity theft and credit card fraud that comes about during this time of year. We’ll discuss some of the many ways that your organization can take advantage of technology this holiday season without putting yourself in harm’s way.

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Cybercriminals Who Use This Malware Will Get A Nasty Surprise

Cybercriminals Who Use This Malware Will Get A Nasty Surprise

Do you know what a botnet is and how it works? It’s basically a network of infected computers that can be used to perform Distributed Denial of Service attacks, overloading target networks and forcing them to endure downtime. They can also be used to distribute malware and other threats. What’s worse than this, you ask? Hackers can purchase botnets on the black market to use against their targets, but a new type of botnet strain is changing the way this works.

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Don’t Underestimate The Value Of Managed IT

Don’t Underestimate The Value Of Managed IT

Have you had to make substantial technology investments in the past year? How much money do you think you will spend this year? If you have a solid technology budget in place, you'll know how much you expect to spend, but what happens if critical systems fail? Are you prepared to cover the cost of new technology, the management of that technology, and the staff that you'll need to do so? If you are even a little unsure about it, managed IT services could have plenty of value for your business.

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Tip of the Week: Use Microsoft Word To Create Envelopes For Your Contacts

Tip of the Week: Use Microsoft Word To Create Envelopes For Your Contacts

Microsoft Office has long been a valuable asset for all types of businesses, but would you be surprised to hear that most organizations don’t take full advantage of it? All of the most recent editions of programs like Microsoft Word, Excel, and PowerPoint are designed with powerful, user-friendly interfaces that allow your business to do lots of neat things. In fact, you can create a professional envelope for your organization, add a list of contacts from a CSV file or from Outlook, and so much more.

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Why Windows Ink Is So Useful In The Business Setting

Why Windows Ink Is So Useful In The Business Setting

While computers, laptops, and tablets are incredible tools for productivity, there are many who miss the ability to scrawl out their ideas by hand. However, Microsoft has developed a means for your business to enjoy the benefits of both approaches with Windows Ink.

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Tip of the Week: Miss The Start Menu From Windows 8? Here’s How To Bring It Back

Tip of the Week: Miss The Start Menu From Windows 8? Here’s How To Bring It Back

Remember how when Windows 8 came out, it had that slick tiled Start screen? If you are one of the people who miss that interface, you are in luck. While Windows 10 returned the nostalgia of the traditional Start menu, you can emulate the experience of Windows 8’s tiled screen relatively easily in Windows 10.

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Your Guide To Mobile Device Management as an SMB

Your Guide To Mobile Device Management as an SMB

The use of mobile and personal devices for work purposes can be beneficial to your business operations. When handled, and supported properly, they have been shown to improve communication methods and increase productivity. However, the popularity of mobile computing, as well as the Internet of Things’ rapid expansion, means it’s more important than ever to make sure that you don’t allow dangerous devices to access your network. To keep your network safe, there are a few Mobile Device Management best practices that you should begin enforcing.

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Microsoft Word Makes Collaboration Easier With Co-Authorship

Microsoft Word Makes Collaboration Easier With Co-Authorship

Does your workforce have the option of working together on a document in Microsoft Word? This type of collaboration is something that is much desired in business today. One of the best ways to take advantage of this collaboration is through Microsoft Office 365’s built-in sharing features, which allow your workforce to work together on various initiatives.

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Tip of the Week: Drag and Drop Between Android and Windows

Tip of the Week: Drag and Drop Between Android and Windows

Smartphones have proven to be excellent devices for enhancing an employee’s ability to be productive while mobile. However, this approach often means that company work is now on an employee’s mobile device, instead of on your network. This issue can be easily resolved if the mobile device in question runs the Android OS. We’ll go over how for this week’s tip.

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