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Total Tech Care has been serving the Oakland Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Business Communication Tools Your Business Could Use

Business Communication Tools Your Business Could Use

All businesses need some type of communication infrastructure, especially considering how connected today’s workplace is. Today we will look at some of the best communications solutions out there for businesses of all sizes and industries, including many that you may (or may not) have already implemented for yourself. You can use this knowledge to fuel improvements to your own communications infrastructure.

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Tip of the Week: How to Utilize Your Business’ Email

Tip of the Week: How to Utilize Your Business’ Email

Email seems to be a pretty basic workplace tool, but like any tool, there are many ways to use it. From sending emails to managing tasks and messages from your inbox, let’s discuss a few tips and best practices to help you use your email like a true professional.

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Taking an Exploratory Stab at Spear Phishing

Taking an Exploratory Stab at Spear Phishing

Chances are, you’ve heard of “phishing” - a cybercriminal’s scam that steals data, access credentials, and other sensitive information by fooling a user into thinking they are providing this information to someone who is supposed to have access to it. However, there are a few different kinds of phishing, based on how it is carried out. Here, we’ll discuss the realities of spear phishing, and the risks it poses to your business.

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Tip of the Week: Enabling Smart Compose on Gmail for Android

Tip of the Week: Enabling Smart Compose on Gmail for Android

As we have opened our lives to technologies like machine learning and artificial intelligence, it would seem that the beneficial predictions made in science fiction are more likely to become fact. Many of these technologies have actually manifested in some of the smallest, but most useful, ways. For this week’s tip, we’ll learn how to leverage Gmail’s predictive Smart Compose feature on Android.

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Microsoft Launches Office 365 Advanced Threat Protection

Microsoft Launches Office 365 Advanced Threat Protection

Microsoft has been at the forefront of security through their numerous operating systems for decades. As the security of computing systems and communication gets more important, and with threats to that security growing exponentially, the world’s leading software company has made it a point to introduce a new security platform to help people in many walks of life keep their endeavors secure. Today we’ll look at the new security & compliance services that are bundled with the Microsoft 365 cloud platform.

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Tip of the Week: Simplifying Your Email with Consolidation

Tip of the Week: Simplifying Your Email with Consolidation

How many email accounts do you have? Out of those, how many do you check regularly, and how many different platforms are they on? Too many, and you’re apt to miss something important. That’s why we’re going over how to ensure that your emails are well-organized and accessible from a single source.

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The Major Points of A Secure Email Solution

The Major Points of A Secure Email Solution

It’s not out of the ordinary for employees to not know the best practices surrounding email management, but it’s something that any self-respecting employer needs to consider. How are your employees using their email, and are they putting your organization at risk? The best way to address these issues is taking a two-pronged approach involving training employees on proper best practices, as well as taking technical measures to keep the risk of a breach to a minimum.

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Tip of the Week: Creating Canned Responses in Gmail

Tip of the Week: Creating Canned Responses in Gmail

If you’re like most business users, you rely on email quite a bit to stay apprised of what is going on, as do most of the people you are likely in communication with. As such, you most likely understand that, while most emails require some kind of response or confirmation of receipt, not all of these messages require a heartfelt message. This is where Gmail’s Canned Responses come in handy.

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Email Attachments are Schrӧdinger’s New Cat

Email Attachments are Schrӧdinger’s New Cat

Have you ever heard of the physicist Erwin Schrӧdinger? He is most well-known for explaining a paradox related to quantum physics which involves a cat. Even though the theory behind Schrӧdinger’s cat is meant to explain something quite different, it can still be applied to a lot of different concepts. In particular, when explaining email security.

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Tip of the Week: How to Avoid Spam Emails

Tip of the Week: How to Avoid Spam Emails

Would you just give your bank account information to anyone who called you up and asked for it? Probably not. For the same reason, you wouldn’t just download attachments from your email messages without a second thought. This can be a dangerous practice, as some of the most common threats nowadays spread themselves via unwanted email attachments. It’s important that you can identify when it’s the right time to download an attachment, and when it’s best to just leave it be without exposing your business to unnecessary risk.

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Tip of the Week: Sync Your Inboxes with IMAP

Tip of the Week: Sync Your Inboxes with IMAP

How many emails do you send on a daily basis? You use it so frequently that you might not second-guess how it actually works. Depending on the way your business uses email, you might be able to optimize the way that it works for your mobile devices. There are two types of protocol that work to varying degrees for your email solution.

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Tip of the Week: How to Write a Better Email

Tip of the Week: How to Write a Better Email

Writing an email is one of the most prevalent methods of communication in the business world, but it’s not as easy as you might think. There are considerable details and intricacies to mastering this art, and we’re here to help. By the end of this blog article, you’ll be armed with five tips to write the most effective email that you can.

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Someone’s Trying To Phish You… Do You Play Along?

Someone’s Trying To Phish You… Do You Play Along?

Phishing scams have been popping up for years--their most infamous attack vector has even become a punchline: some long-lost relative stuck in a far-off country suddenly reaches out, offering riches, but only if so-much money is provided first. People from all walks of life have been duped by these scams, and while not all of them are this transparent, most are pretty easy to spot.

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Tip of the Week: Using Shortcuts Can Improve Your Microsoft Outlook Experience

Tip of the Week: Using Shortcuts Can Improve Your Microsoft Outlook Experience

Microsoft Outlook is a great tool that can help your business stay in touch with clients and vendors, as well as stay updated regarding your internal operations. However, did you know that you probably aren’t using Outlook to the best of its abilities? We’ll walk you through some of the easiest ways to help you take even greater advantage of Microsoft Outlook for your organization: keyboard shortcuts.

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3 Time-Saving Benefits to Outsourced Email Management

3 Time-Saving Benefits to Outsourced Email Management

You don’t have time to worry about managing your email solution, but it’s still a vital aspect of your business’s operations. You never know when someone will fall for a spam message, and you certainly can’t look over the shoulders of each employee to make sure they don’t. What’s the busy business owner to do? How can you get quality email management without it eating up too much time and effort on your part?

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Tip of the Week: Improve Email Open Rates With an Attention-Grabbing Title

Tip of the Week: Improve Email Open Rates With an Attention-Grabbing Title

It’s safe to say that nobody enjoys their email inbox getting clogged with messages. Unfortunately, communicating by email is a standard part of doing business. Of course, in order for these emails to communicate their message, they must first pique the interest of the recipient enough to be opened. Here is a guide to crafting email subject lines that get readers to open them.

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There’s No Good Reason Why Managing Your Email Should Be a Hassle

b2ap3_thumbnail_email_in_the_cloud_400.jpgYour business is no-doubt reliant on your email solution as a critical communications component. Without it, your organization’s operations could be significantly hampered, forcing you to improvise in order to reach out to internal and external parties. As an important part of any business’s communications, it’s crucial that your email solution is as efficient as possible, but managing an email server can be challenging for the average business owner.

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Tip of the Week: 4 Common Email Mistakes and How to Avoid Them

b2ap3_thumbnail_email_gaffs_400.jpgEmail is a staple in offices around the world, but many organizations are finding it easier than ever to make simple mistakes that can be easily avoided with proper training procedures. It’s a best practice to ensure that your team is adequately trained on how to efficiently use your chosen email client to its maximum potential. Here are four of the most common email mistakes that the average employee can make, and how they can easily be avoided in the future.

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How to Block and Unsubscribe from Users with Gmail’s New Features

b2ap3_thumbnail_hold_up_in_gmail_400.jpgWe all know how annoying spam and unwanted emails can be when you’re trying to navigate your inbox. While a quality spam filter can go a long way toward eliminating these irritating time-wasters, Gmail now has a feature that lets you dodge some of this pain. With the ability to block selected users and unsubscribe from email campaigns, you can reclaim plenty of time that you might have been wasting weeding out your inbox.

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Your Inbox Needs a Sheriff with a Strike Plan

b2ap3_thumbnail_security_for_it_400.jpgSpam emails often contain viruses leading to any number of potentially threatening situations for your company’s network. Therefore, it’s essential that your network has a security solution in place that acts as a sort of virtual sheriff, blocking malicious messages from accessing your network, while granting passage to the good guys.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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