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Total Tech Care has been serving Florida since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: The Best Practices of Adding People to Emails

Tip of the Week: The Best Practices of Adding People to Emails

Whenever you go to send an email, you might glance at the CC and BCC fields and wonder what they are used for, or perhaps you are an avid user of both. Well, let’s take a look at what CC and BCC are supposed to be used for and whether or not you actually use them for their intended purpose.

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Don’t Let Your Inbox Be a Source of Stress

Don’t Let Your Inbox Be a Source of Stress

What does your email inbox look like? Do you keep it clean for the most part, or do you let it get out of control because of how many email lists you find yourself on? If you find that you have a lot of trouble with managing your email inbox, well, read on. You’ll find some tips for how you can effectively manage and potentially even clean up your inbox!

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How Should Your Small Business Implement Cloud Solutions?

How Should Your Small Business Implement Cloud Solutions?

Whether you take advantage of it or not, the cloud is a major part of most businesses’ IT infrastructures—especially with the ongoing pandemic, which has kept many workers out of their offices and off of the in-house network. If your business is one of the few that has managed to stay afloat without the cloud, let’s change that. With a high-quality cloud solution, you can future-proof your business in ways you may not have considered.

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Tip of the Week: Rearranging Your Gmail Messages

Tip of the Week: Rearranging Your Gmail Messages

Email remains a popular tool in the business setting because of its undeniable usefulness in the office—but having said that, it can have its negative impacts on your productivity simply due to how much it can take to manage it appropriately. With so many messages that are crucial for you to keep track of coming through email, let’s go over a fancy trick to help you manage your messages in Gmail.

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Tip of the Week: Highlighting Certain Outlook Messages

Tip of the Week: Highlighting Certain Outlook Messages

While no email platform is immune to mismanagement, Microsoft Outlook can quickly become filled with outdated and redundant messages that detract from the communication that it is meant to provide. Fortunately, there is a bit of a hack that you can use in Outlook to help prioritize your most pressing messages. Let’s dive into it.

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Tip of the Week: Keep Track of Your Priority Gmails

Tip of the Week: Keep Track of Your Priority Gmails

Email is undeniably a useful tool, but it can be a real drag on productivity and a hindrance to manage. Then again, there are some messages that you absolutely need to keep track of as they contain sensitive information. Gmail makes keeping messages under your thumb simple.

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Become an Email Champion by Spending Less Time Dealing with Email

Become an Email Champion by Spending Less Time Dealing with Email

Email is important, but it seems to steal so much of your valuable time, doesn’t it?

Conquering your never-ending inbox can seem like a feat all in itself—let alone having it done before lunchtime. There’s an easier way, and when done properly, you’ll be able to spend less time sifting through your email and more time on the more important stuff.

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Gmail Templates Can Speed Up Your Communications

Gmail Templates Can Speed Up Your Communications

Email is one of the most popular business communication tools, with Google’s Gmail service being a popular choice with a market share of around 33.7 percent. It therefore makes sense that a lot of time is spent using Gmail, time that you might like spent on other initiatives. To help reduce the amount of time spent in Gmail on routine correspondence, we’re sharing how you can use Gmail templates to get the job done.

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Tip of the Week: Three Ways to Improve Remote Meetings

Tip of the Week: Three Ways to Improve Remote Meetings

Remote work has certainly shown its utility over the past months, but despite this there are still many businesses who struggle to effectively run remote meetings. As remote meetings aren’t likely to phase out anytime soon, we felt it would be helpful to offer some tips to help make these meetings a little smoother for all involved.

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COVID-19 Vaccine Attacks Teach an Important Cybersecurity Lesson

COVID-19 Vaccine Attacks Teach an Important Cybersecurity Lesson

Since the outbreak of the COVID-19 coronavirus has wreaked havoc across the globe, there has been a lot of hope and effort put towards developing a vaccine against it. Unfortunately, just as some experiments have produced promising results, hackers have begun targeting the research centers responsible. Let’s look at this situation to see what it can teach us.

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Understanding the Benefits of a CRM Solution

Understanding the Benefits of a CRM Solution

Business success is largely based on the quality of the relationships you develop with your prospects and clients. Of course, no relationship is ever easy, and they usually don’t number in the hundreds. To simplify things for you, we want to discuss a tool that provides a lot of benefits: CRM software.

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Tip of the Week: Three Simple Measures for More Productive Email

Tip of the Week: Three Simple Measures for More Productive Email

Email is a great tool for businesses to use, but if mismanaged, it can quickly become a major time sink. That’s why we wanted to go over a few ways that you can use your email solution to boost your overall productivity (rather than squander it) in the form of some handy tips.

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Tip of the Week: Helpful Outlook Tips

Tip of the Week: Helpful Outlook Tips

Many businesses turn to Microsoft Outlook as their email client of choice. Did you know that Outlook comes with certain features that make it an even better business option? To help you get the most use out of Outlook, we’re sharing a few of these features as this week’s tip.

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How Cybercriminals Can Add “Be Scammed” to Your Google Calendar

How Cybercriminals Can Add “Be Scammed” to Your Google Calendar

Users seem to have a bit of a blind spot when it comes to solutions put out by Google, particularly the risks associated with Gmail. It’s almost odd to say: a security threat leverages Gmail. Unfortunately, it isn’t unheard of, as a phishing scam has been leveraging Gmail and its cooperation with Google Calendar for some time now.

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Business Communication Tools Your Business Could Use

Business Communication Tools Your Business Could Use

All businesses need some type of communication infrastructure, especially considering how connected today’s workplace is. Today we will look at some of the best communications solutions out there for businesses of all sizes and industries, including many that you may (or may not) have already implemented for yourself. You can use this knowledge to fuel improvements to your own communications infrastructure.

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Tip of the Week: How to Utilize Your Business’ Email

Tip of the Week: How to Utilize Your Business’ Email

Email seems to be a pretty basic workplace tool, but like any tool, there are many ways to use it. From sending emails to managing tasks and messages from your inbox, let’s discuss a few tips and best practices to help you use your email like a true professional.

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Taking an Exploratory Stab at Spear Phishing

Taking an Exploratory Stab at Spear Phishing

Chances are, you’ve heard of “phishing” - a cybercriminal’s scam that steals data, access credentials, and other sensitive information by fooling a user into thinking they are providing this information to someone who is supposed to have access to it. However, there are a few different kinds of phishing, based on how it is carried out. Here, we’ll discuss the realities of spear phishing, and the risks it poses to your business.

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Tip of the Week: Enabling Smart Compose on Gmail for Android

Tip of the Week: Enabling Smart Compose on Gmail for Android

As we have opened our lives to technologies like machine learning and artificial intelligence, it would seem that the beneficial predictions made in science fiction are more likely to become fact. Many of these technologies have actually manifested in some of the smallest, but most useful, ways. For this week’s tip, we’ll learn how to leverage Gmail’s predictive Smart Compose feature on Android.

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Microsoft Launches Office 365 Advanced Threat Protection

Microsoft Launches Office 365 Advanced Threat Protection

Microsoft has been at the forefront of security through their numerous operating systems for decades. As the security of computing systems and communication gets more important, and with threats to that security growing exponentially, the world’s leading software company has made it a point to introduce a new security platform to help people in many walks of life keep their endeavors secure. Today we’ll look at the new security & compliance services that are bundled with the Microsoft 365 cloud platform.

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Tip of the Week: Simplifying Your Email with Consolidation

Tip of the Week: Simplifying Your Email with Consolidation

How many email accounts do you have? Out of those, how many do you check regularly, and how many different platforms are they on? Too many, and you’re apt to miss something important. That’s why we’re going over how to ensure that your emails are well-organized and accessible from a single source.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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