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Total Tech Care Blog

Total Tech Care has been serving the Oakland Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost time and resources. In fact, it could save your organization from the brink of disaster.

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Preventing Issues is Easier with Remote Monitoring and Management

Preventing Issues is Easier with Remote Monitoring and Management

Do you know who manages and maintains your business’ technology? In most cases, it will be either a small in-house IT department or technical individual, but often times small businesses simply don’t have the assets to throw around on this. More importantly, they often ignore technology maintenance, either because they can’t afford it, or there’s nobody to do the work.

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How Remote Monitoring and Management Can Help Your Business

How Remote Monitoring and Management Can Help Your Business

As a small business, your assets are limited more than you’d like them to be. You have a budget that yearns for more flexibility, and there are only so many hours in the day to accomplish all of your goals. Thankfully, in an era that’s more connected than any that came before, modern technology provides solutions to businesses that need to get a little more value out of their budgets. One of these solutions is called remote monitoring and management.

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Outsource Your IT and Stop Worrying About These 3 Responsibilities

Outsource Your IT and Stop Worrying About These 3 Responsibilities

The last time you reached out to IT support, how long did it take them to respond to your request? Did they have to drive all the way to your office, only to resolve the issue far too late? Being able to take prompt action is key to alleviating IT issues, especially when mission-critical data is on the line. A remote monitoring and maintenance solution may be just the tool you need to keep your systems maintained and operating properly, and all without expensive on-site visits.

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4 Reasons SMBs are Flocking to Remote IT Support

b2ap3_thumbnail_remote_technician_400.jpgTechnology helps business owners around the world achieve greatness on a regular basis, and it’s become so attached to the office that the two are inseparable. The only issue with this is that you become completely reliant on it, making technology issues feel catastrophic. Instead of paying for an on-site visit from a technology support provider, wouldn’t it be more convenient to just pick up the phone and have someone fix the issue immediately?

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How to Monitor Employee Communications Without Taking What’s Said Personally

b2ap3_thumbnail_boss_monitoring_400.jpgThere seems to be some confusion in the workplace regarding the privacy of digital communications made over a company network. Can an employer read an employee email or record a phone call without employee consent? Is instant messaging a safe place for employees to complain about their jobs? The answer to these questions may surprise workers and business owners alike.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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