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Total Tech Care has been serving Florida since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Simple Tips to Secure the Data on a Lost or Stolen Device

4 Simple Tips to Secure the Data on a Lost or Stolen Device

With remote work still widely in place, the idea of lost or stolen devices has many companies terrified. Due to this security issue, you must consider what you might do should someone lose track of one of your company’s devices. Here are four ways that you can take preventative measures to ensure that lost or stolen devices don’t become a major security risk for your business.

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4 Ways to Get the Most Out of Your Point of Sale System

4 Ways to Get the Most Out of Your Point of Sale System

For many small businesses, the Point of Sale (POS) system is the main workstation. As a result, many of your business’ core processes run through it. If you aren’t taking advantage of some of the built-in features that most POS systems can provide, you may be leaving dollars on the table. 

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Don’t Let Your Inbox Be a Source of Stress

Don’t Let Your Inbox Be a Source of Stress

What does your email inbox look like? Do you keep it clean for the most part, or do you let it get out of control because of how many email lists you find yourself on? If you find that you have a lot of trouble with managing your email inbox, well, read on. You’ll find some tips for how you can effectively manage and potentially even clean up your inbox!

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Use the SMART Model to Set Actionable Goals

Use the SMART Model to Set Actionable Goals

When you started your business, you had a specific goal in mind. You wanted to prove something, to create something worth sharing with the world. We all have goals and aspirations, but it’s not always clear what the best path toward those goals is. Using a simple framework, you can maximize your odds of success and set great goals that you are much more likely to achieve long-term.

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When It Comes to Cybersecurity, Consider a Top-Down Approach

When It Comes to Cybersecurity, Consider a Top-Down Approach

Cybersecurity is one aspect of running a business that absolutely cannot be underestimated in its importance. It doesn't matter if you’re a huge enterprise or a small business; if you don’t take cybersecurity seriously, there is a very real possibility that your organization could be threatened in the near future. The easiest way to ensure your business’ continuity is to develop an internal culture of cybersecurity, and it starts from the top-down with you, the boss.

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Don’t Let Burnout Overcome Your Business

Don’t Let Burnout Overcome Your Business

It can be said that most of 2020 and the first couple of months of 2021 have been difficult for most people. Not billionaires, of course, but most other people have found the past year difficult on some level. That’s why it isn’t surprising to hear people talk about workplace burnout. Today, we’ll define burnout and what is being said about it. 

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Automation Can Bring a Your Business Serious Value

Automation Can Bring a Your Business Serious Value

Today’s business is always searching for a leg up, and this often means doing what it can to improve their operational efficiency. Companies can approach this in several ways. They can try to cut out redundancies, they can invest in training, or for many businesses, it means leveraging innovative new technological tools that are designed specifically for this purpose. 

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How to Improve Your Business with Solid IT Practices

How to Improve Your Business with Solid IT Practices

Technology is important to most small businesses today, especially when looking to improve it affordably. That’s why when making technology decisions, you should consider the following solid practices.

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Older IT Practices That Still Hold Up

Older IT Practices That Still Hold Up

While looking to the past isn’t often an idea tied to information technology, there are times when it can play a valuable role in your strategy for it. Let’s look at some modern IT concepts that rely on foundational ideas set back in the day.

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2021 is Poised to Hold Some Big IT Challenges to Overcome

2021 is Poised to Hold Some Big IT Challenges to Overcome

Considering that 2020 was… less than great for many businesses, it should come as no surprise that there will likely be difficulties that carry on for some time into 2021. Naturally, these difficulties will require some new ideas and fresh thinking to properly resolve, as well as an openness to adopting innovative technologies. Let’s look ahead to some of the IT challenges we anticipate that 2021 will hold for businesses.

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Lessons to Learn From Lego’s IT Development

Lessons to Learn From Lego’s IT Development

Businesses of all sizes have been able to successfully overcome operational challenges by rethinking and adapting the technology they utilize. Let’s consider a huge example and look at what The Lego Group (as in the building blocks) has done to address some of their technological challenges with improved solutions—as well as how your business can do the same.

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Tip of the Week: Essential Information Technology Practices

Tip of the Week: Essential Information Technology Practices

Information technology is a critical tool for many businesses today, which means \\it is crucial that your IT is compliant to a few key best practices. Let’s go over these practices so that you have a roadmap to ensure that your operations can remain secure and productive.

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Clearing the Ethical Hurdles of Employee Monitoring

Clearing the Ethical Hurdles of Employee Monitoring

Employee monitoring—the practice of keeping an eye on your employees and their computer activity during work hours—isn’t exactly a new practice. However, with remote work suddenly seeing a huge boost in popularity, many businesses have sought to confirm that their workers are spending their work time as productively as possible. If you do choose to go this route, however, it is important to be aware of the lines that you cannot cross.

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Become an Email Champion by Spending Less Time Dealing with Email

Become an Email Champion by Spending Less Time Dealing with Email

Email is important, but it seems to steal so much of your valuable time, doesn’t it?

Conquering your never-ending inbox can seem like a feat all in itself—let alone having it done before lunchtime. There’s an easier way, and when done properly, you’ll be able to spend less time sifting through your email and more time on the more important stuff.

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What You Need to Know to Stay Ahead of Hackers in 2020

What You Need to Know to Stay Ahead of Hackers in 2020

Let’s face it, it is nearly impossible for the modern business to stay ahead of every cyberthreat. It is just too much to proactively ward against. Today’s best practices will try to keep your network from being breached and your data from being stolen, but they may just allow you to understand how your network was breached and how your data was stolen. Unfortunately, cybersecurity is not foolproof, but let’s look at a few strategies you can use to improve your chances of holding onto your data and keeping unwanted actors out of your network. 

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How Companies Will Need IT as They Return to Workplaces

How Companies Will Need IT as They Return to Workplaces

As the pandemic enters its third quarter, many places have the spread of the COVID-19 virus under control and are starting to open up offices and other workplaces. Ultimately, it is the business owners’ and managers’ decision whether or not to demand attendance in an office, as most jobs completed in one can be effectively completed from home. For businesses that are opening their office and inviting their employees back, technology is still going to play a significant role. Let’s take a look at what IT is going to be important for people returning to the office after all this time.

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Cybersecurity Needs to Shift for Businesses to Survive

Cybersecurity Needs to Shift for Businesses to Survive

With some motivation from the ongoing COVID-19 pandemic, many businesses are adjusting their approach to cybersecurity. Typically, businesses would take a more measured approach in their day-to-day security improvements, while swiftly acting if there was any kind of clear and present danger. While this proved effective, the current situation has now shifted priorities over to maintaining resilience. Let’s examine some of these shifts, and how an advantage can be gained through a consistent cybersecurity strategy.

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Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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Don’t Let Scammers Scare You with COVID-19

Don’t Let Scammers Scare You with COVID-19

The COVID-19 pandemic has resulted in a great number of people working from home. While this is good for the public health, it may unfortunately lead your employees toward a laxer view of cybersecurity. Cybercriminals are sure to take advantage of this if you aren’t careful, so it is important to be particularly aware of your cybersecurity right now.

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Three Facets of Security to Focus On

Three Facets of Security to Focus On

When it comes to a business’ cybersecurity, there is no magic bullet to solve every problem. No miracle cure, no panacea, no Staples “that was easy” button. Instead, you need to deploy various means of protecting your operations. Let’s discuss how your business’ security needs to be shaped in three different environments: your physical infrastructure, your cybersecurity solutions, and your employees’ security habits.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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