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Total Tech Care has been serving Florida since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

IT Support Scams are Everywhere. Here’s What You Should Know

IT Support Scams are Everywhere. Here’s What You Should Know

Chances are you’ve encountered a couple of tech support scams in your days. These people frequently dial random numbers in an attempt to get the person on the end of the phone long enough to trust them with remoting into the device. These kinds of scams are designed to be as vague as possible, and since most people have computers that are at least a couple years old, they tend to experience some kind of sluggishness that makes them believe that something is genuinely wrong. This can turn out to be a grave mistake.

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“It Redirected Where?” -- A Case Study in Security Precautions

“It Redirected Where?” -- A Case Study in Security Precautions

Imagine what it would be like to discover that your website was suddenly redirecting to content that was decidedly more... adult... than what should be representing your business. For a company in Phoenix, Arizona, this was the unfortunate reality after they had let their IT administrator go.

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Tip of the Week: 6 Tips to Avoid Getting Scammed This Holiday Season

Tip of the Week: 6 Tips to Avoid Getting Scammed This Holiday Season

The ingenuity of criminals knows no bounds, especially when it comes to the holidays. You’d think that scammers would be merciful during this time of peace on Earth and goodwill to man. Nope. This is when they step up their scamming efforts, which means you need to be ever vigilant.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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