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Total Tech Care has been serving the Oakland Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Cloud-Hosted VoIP a Good Value?

Is Cloud-Hosted VoIP a Good Value?

Since companies have begun offering services in the cloud, organizations of all types have taken advantage of utility computing in hosted environments. One platform that we tend to see quite a lot of is Hosted VoIP. What makes a cloud-hosted business telephone system more attractive to the modern business owner than one they host onsite? Today we’ll take an in-depth look at the two options.

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Can You Afford to Ditch Your Telephone System for VoIP?

Can You Afford to Ditch Your Telephone System for VoIP?

Voice over Internet Protocol, or VoIP for short, might at first glance seem complex, but it’s really quite simple when explained properly. Unfortunately, misconceptions surrounding VoIP can become a barrier of entry for businesses considering a VoIP solution. We’re going to disprove some of these misconceptions and prove VoIP can be a valuable investment for just about any business in need of a communications solution.

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The 3 F’s of a VoIP Solution

The 3 F’s of a VoIP Solution

Communication is pivotal to the success of your business, but it’s hard when you have a telephone system that seems like it was built for an age long past. A modern telephone system that utilizes the cloud is the ideal way to approach collaboration in the workplace. You have some options for this, but the easiest to take advantage of is a cloud-hosted Voice over Internet Protocol solution.

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Why You’ll Want to Consider Hosted VoIP Telephony

Why You’ll Want to Consider Hosted VoIP Telephony

Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over.

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VoIP Delivers Benefits That a Traditional Phone System Can’t

VoIP Delivers Benefits That a Traditional Phone System Can’t

Communication is a critical part of your business’ operations, but how can you ensure that you’re not holding your business back by failing to consider modern solutions to age-old problems? While your telephone system likely gets the job done, you shouldn’t let complacency keep you from striving for improvement. For telephony solutions, you can consider leaving behind your service provider and investing in a digital solution called Voice over Internet Protocol, or VoIP.

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For Better Business Communications, Choose VoIP

For Better Business Communications, Choose VoIP

VoIP, or Voice over Internet Protocol, has become the only practical choice for a forward-focused business’ telephony needs. Any one of those who have adopted it could share a reason that they leverage it. But what is VoIP, really? How does it work, and why is it so popular among businesses? Read on to find out.

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Cost Savings Are Just The Start of VoIP’s Benefits

Cost Savings Are Just The Start of VoIP’s Benefits

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

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3 Reasons VoIP Is An Improvement Over Traditional Telephony

3 Reasons VoIP Is An Improvement Over Traditional Telephony

Do you still rely on a traditional telephone system to keep in touch with clients and internal departments? This can be a severe issue for your operational budget. While your employees might be accustomed to having the physical phone on their desks, virtual phones are becoming a major contender to replace them for all different types of businesses.

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The Case for Hosting Your Phone Solution In-House

The Case for Hosting Your Phone Solution In-House

Traditional communications solutions are all well and good, but they’re quickly growing antiquated and outdated with the inception of more dynamic solutions. Some organizations have found that cloud-hosted VoIP has advantages over an on-premise telephone solution. While there’s a certain degree of truth to this, an on-site system still presents value.

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3 Ways VoIP Phone Systems are Superior to Traditional Landlines

3 Ways VoIP Phone Systems are Superior to Traditional Landlines

Compared to traditional telephone solutions, software-based phone systems have become a major opportunity for businesses to cut costs and improve efficiency. Even if traditional phone systems have their uses, VoIP still wins out by eliminating unnecessary costs and simplifying your business’s physical infrastructure. You might find that VoIP has a place in your office, too.

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3 Compelling Reasons to Cut Your Traditional Phone Line

3 Compelling Reasons to Cut Your Traditional Phone Line

The traditional telephone system has been a staple in the office for decades. However, your typical landline telephone system hasn’t aged well, and has been left relatively useless in the wake of better, more flexible solutions, that are designed to save your business money. Voice over Internet Protocol, or VoIP, is a great tool that can be used to improve your business’s ability to grow.

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3 VoIP Features to Improve How Your Business Communicates

b2ap3_thumbnail_voice_telephony_service_400.jpgOnce upon a time, in a long lost era known as the 1990s, traditional phone systems ran rampant throughout the workplace environment. In-house workers were limited to using landline telephones to make outbound calls on a limited number of phone lines. Nowadays, thanks to the advent of the Internet, Voice over Internet Protocol (VoIP) is making leaps and bounds in the business environment, allowing for greater flexibility and functionality for a fraction of the cost.

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Use Conference Calls? Here are 3 Reasons to Drop Your Phone Company and Go With VoIP

b2ap3_thumbnail_new_voip_400.jpgConference calling has evolved with the years, and it’s a crucial service that’s needed by modern businesses. You probably find yourself in more meetings than you’d like to be in, but compared to the days before Voice over Internet Protocol existed, you have it pretty easy nowadays. In fact, VoIP is such a great tool that every business should look into its advantages.

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2 Troubleshooting Tips For Common VoIP Issues

b2ap3_thumbnail_new_phone_solution_400.jpgVoice over Internet Protocol, or VoIP, is a voice communication solution that’s grown exceedingly popular in the workplace environment. One of the reasons it’s preferred is that it cuts costs on your cable bill, and allows for maximum mobility. Unfortunately, even a solution as reliable as VoIP can have a few minor kinks that will need troubleshooting. Here are two ways your business can optimize your VoIP solution.

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Office Workers Still Prefer Using a Traditional Phone Over Mobile

b2ap3_thumbnail_voip_solutions_400.jpgTake a moment to look at your desk telephone and contemplate its usefulness. When was the last time you used it for day-to-day operations? Do you even use it anymore, or do you rely on more recent communications solutions like Voice over Internet Protocol, and the smartphone? Some might argue that the telephone is an antiquated technology for the modern office, but recent studies show that despite its disadvantages, it still has an edge in the office environment.

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Unified Communications Can Improve Everyday Operations!

b2ap3_thumbnail_communications_solutions_400.jpgDoes your office take advantage of unified communications solutions to communicate efficiently within the workplace? If your employees aren’t taking advantage of the mission-critical communication applications your business provides for them, not only will it be frustrating to contact them, but it might also cause miscommunication; a common cause for error. Regardless the size of your workforce, your business can benefit from a unified communications solution.

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Which VoIP Solution is Best for Your Business, In-House or Hosted?

b2ap3_thumbnail_hosted_voip_solutions_400.jpgProper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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