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Total Tech Care Blog

Total Tech Care has been serving the Oakland Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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Tip of the Week: Use Admin Accounts to Control Your Network

Tip of the Week: Use Admin Accounts to Control Your Network

There are various types of user accounts that your employees and administrators can use to access their workstations, but one of the biggest points of contention to consider when planning out data access is the use of administrator accounts. Specifically, you want to avoid handing out administrator account access to users like it’s Halloween candy.

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Reduce Your Costs By Outsourcing Your IT Management

Reduce Your Costs By Outsourcing Your IT Management

Your business deals with all types of troubles, but one trouble that can be extraordinarily costly is when your organization's technology doesn’t work properly. That’s why many businesses hire an IT staff who work to mitigate technology-related problems. One issue you should be cognizant of is cost. Typically, IT professionals have training, certifications, and experience and demand an above average salary. If you have a small or medium-sized business that is working with tight margins as it is, it can be extremely difficult to take on new personnel costs; especially ones that don’t directly result in bringing revenue through the door.

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Don’t Underestimate The Value Of Managed IT

Don’t Underestimate The Value Of Managed IT

Have you had to make substantial technology investments in the past year? How much money do you think you will spend this year? If you have a solid technology budget in place, you'll know how much you expect to spend, but what happens if critical systems fail? Are you prepared to cover the cost of new technology, the management of that technology, and the staff that you'll need to do so? If you are even a little unsure about it, managed IT services could have plenty of value for your business.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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