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Total Tech Care has been serving the Oakland Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Cloud-Hosted VoIP a Good Value?

Is Cloud-Hosted VoIP a Good Value?

Since companies have begun offering services in the cloud, organizations of all types have taken advantage of utility computing in hosted environments. One platform that we tend to see quite a lot of is Hosted VoIP. What makes a cloud-hosted business telephone system more attractive to the modern business owner than one they host onsite? Today we’ll take an in-depth look at the two options.

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Tip of the Week: Use Mobile to Improve Your Work Relationships

Tip of the Week: Use Mobile to Improve Your Work Relationships

With more workers opting for mobile solutions than ever before, communications can be tricky to manage for a business. However, is your business’ infrastructure capable of adapting to these new developments in communication technology? You can bet that regardless of where the business takes you, certain applications and devices will always be useful throughout the workday.

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VoIP Can Bring A Lot of Value

VoIP Can Bring A Lot of Value

Business technology can often augment communications and make collaboration easier, but administrators sometimes believe that these added perks come with a considerably higher price tag. When a solution comes around that can save money, like VoIP, business owners should consider it with serious intent to invest, as it can usher in an age of improved operations and efficiency for your employees, as well as a higher bottom line overall.

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Can You Afford to Ditch Your Telephone System for VoIP?

Can You Afford to Ditch Your Telephone System for VoIP?

Voice over Internet Protocol, or VoIP for short, might at first glance seem complex, but it’s really quite simple when explained properly. Unfortunately, misconceptions surrounding VoIP can become a barrier of entry for businesses considering a VoIP solution. We’re going to disprove some of these misconceptions and prove VoIP can be a valuable investment for just about any business in need of a communications solution.

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The 3 F’s of a VoIP Solution

The 3 F’s of a VoIP Solution

Communication is pivotal to the success of your business, but it’s hard when you have a telephone system that seems like it was built for an age long past. A modern telephone system that utilizes the cloud is the ideal way to approach collaboration in the workplace. You have some options for this, but the easiest to take advantage of is a cloud-hosted Voice over Internet Protocol solution.

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Why You’ll Want to Consider Hosted VoIP Telephony

Why You’ll Want to Consider Hosted VoIP Telephony

Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over.

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VoIP Delivers Benefits That a Traditional Phone System Can’t

VoIP Delivers Benefits That a Traditional Phone System Can’t

Communication is a critical part of your business’ operations, but how can you ensure that you’re not holding your business back by failing to consider modern solutions to age-old problems? While your telephone system likely gets the job done, you shouldn’t let complacency keep you from striving for improvement. For telephony solutions, you can consider leaving behind your service provider and investing in a digital solution called Voice over Internet Protocol, or VoIP.

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For Better Business Communications, Choose VoIP

For Better Business Communications, Choose VoIP

VoIP, or Voice over Internet Protocol, has become the only practical choice for a forward-focused business’ telephony needs. Any one of those who have adopted it could share a reason that they leverage it. But what is VoIP, really? How does it work, and why is it so popular among businesses? Read on to find out.

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Tip of the Week: How to Easily Add a Second Phone Number to Your Mobile Device

Tip of the Week: How to Easily Add a Second Phone Number to Your Mobile Device

As the smartphone takes over many of our daily tasks, it can be annoying if we have to use a separate device to accomplish what we need to, like making calls on a different phone. Did you know that it’s easy to add a second phone number to your smartphone?

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3 Compelling Reasons to Cut Your Traditional Phone Line

3 Compelling Reasons to Cut Your Traditional Phone Line

The traditional telephone system has been a staple in the office for decades. However, your typical landline telephone system hasn’t aged well, and has been left relatively useless in the wake of better, more flexible solutions, that are designed to save your business money. Voice over Internet Protocol, or VoIP, is a great tool that can be used to improve your business’s ability to grow.

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4 Crazy Facts About Smartphones You Probably Didn’t Know

4 Crazy Facts About Smartphones You Probably Didn’t Know

You may feel like you’re familiarized with everything your smartphone can do; yet, there are still some little-known things about smartphones that may surprise you. Take for example these four smartphone facts from List25.

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3 VoIP Features to Improve How Your Business Communicates

b2ap3_thumbnail_voice_telephony_service_400.jpgOnce upon a time, in a long lost era known as the 1990s, traditional phone systems ran rampant throughout the workplace environment. In-house workers were limited to using landline telephones to make outbound calls on a limited number of phone lines. Nowadays, thanks to the advent of the Internet, Voice over Internet Protocol (VoIP) is making leaps and bounds in the business environment, allowing for greater flexibility and functionality for a fraction of the cost.

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2 Troubleshooting Tips For Common VoIP Issues

b2ap3_thumbnail_new_phone_solution_400.jpgVoice over Internet Protocol, or VoIP, is a voice communication solution that’s grown exceedingly popular in the workplace environment. One of the reasons it’s preferred is that it cuts costs on your cable bill, and allows for maximum mobility. Unfortunately, even a solution as reliable as VoIP can have a few minor kinks that will need troubleshooting. Here are two ways your business can optimize your VoIP solution.

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How Fishing Nets May Be the Greatest Security Threat to the Internet [Video]

b2ap3_thumbnail_internet_under_the_sea_400.jpgMany countries around the world have access to the Internet, but have you stopped to consider how this service is deployed and connected to countries on different continents? Well, this is only made possible by the countless miles of wire laid beneath the surface of the ocean, all around the world. In fact, it’s somewhat unnerving to think that international communications depend on the structural integrity of cables submerged at the bottom of the sea.

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Unified Communications Can Improve Everyday Operations!

b2ap3_thumbnail_communications_solutions_400.jpgDoes your office take advantage of unified communications solutions to communicate efficiently within the workplace? If your employees aren’t taking advantage of the mission-critical communication applications your business provides for them, not only will it be frustrating to contact them, but it might also cause miscommunication; a common cause for error. Regardless the size of your workforce, your business can benefit from a unified communications solution.

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How to Monitor Employee Communications Without Taking What’s Said Personally

b2ap3_thumbnail_boss_monitoring_400.jpgThere seems to be some confusion in the workplace regarding the privacy of digital communications made over a company network. Can an employer read an employee email or record a phone call without employee consent? Is instant messaging a safe place for employees to complain about their jobs? The answer to these questions may surprise workers and business owners alike.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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