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Total Tech Care Blog

Total Tech Care has been serving the Oakland Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Know Your Tech: PDF

Know Your Tech: PDF

For computer enthusiasts one of the major questions has always been Mac vs. PC. Most people prefer one over the other, while some are fine using either. The problem with having two popular non-compatible computer systems is that they each use proprietary file types. For documents, the answer was developed by Adobe: the PDF. Today, we’ll take a look at Portable Document Format.

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Why Your Business Needs to Define Its Ethical Code

Why Your Business Needs to Define Its Ethical Code

As the technology that businesses have available to them develops, so does the propensity for this technology to be used unethically. This has become especially apparent where data collection is concerned, and what that data is used for after it has been collected. How can you keep operations moving both productively, and ethically?

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Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Attempts to Make Smart Cities Hit a Snag

Attempts to Make Smart Cities Hit a Snag

At this point, the concept of the Internet of Things is a fairly familiar one, but that familiarity is to the Internet of Things on the micro scale--appliances with capabilities enhanced by an available connection to the Internet. There is another, more macro application to the Internet of Things: as a way to collect data in a municipal setting. However, like the IoT we are familiar with, these “smart cities” are host to many familiar problems.

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Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Businesses of all sizes have come to depend on their IT for productivity. IT administrators that constantly monitor their network and infrastructure reduce downtime, leading to higher resource availability. With the increasingly complex makeup of an organization's network this becomes quite the task.

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5G is Still Going to Take A While

5G is Still Going to Take A While

As technology has improved in function and convenience, we seem to demand more and more of it at an increasing pace. Take mobile data as an example: 4G was introduced in 2009, and less than a decade later, there is high demand for 5G. Unfortunately, while 5G has been worked on for some time already, it isn’t likely that it will be commonly available anytime soon.

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Tech Term: Bandwidth

Tech Term: Bandwidth

Here’s a question we want you to take a second to consider...How much do you rely on the Internet? The answer for almost everyone is that it is essential to your current quality of life. Technologies have been developed, industries have been launched, and literally billions of people use it every day, making it one of the predominant inventions in human history. At the heart of this phenomenal technology is bandwidth.

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Virtualization Has A Place Everywhere In Your Business

Virtualization Has A Place Everywhere In Your Business

Virtualization is a key player in today’s efficient workplace. Businesses of all kinds are looking to expand and enhance the way that they function on a fundamental level, and virtualization offers never before seen opportunities to cut down redundancies and implement new methods to improve operations.

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No Business Should Be “Happy” to Lose 24 Hours’ Worth of Data

No Business Should Be “Happy” to Lose 24 Hours’ Worth of Data

A new study by Disaster Recovery on the state of data backup for enterprises yields some rather disappointing results, particularly when it comes to the percentage of companies not enacting data backup best practices. Companies that fail to continuously backup their data, or fail to even back it up at all, are gambling with their future.

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20% of Customers and Revenue are a Lot to Lose From a Single Data Breach

20% of Customers and Revenue are a Lot to Lose From a Single Data Breach

Data breaches are common problems for businesses of all shapes and sizes. In fact, they often have huge repercussions that aren’t initially seen in the heat of the moment. How can you make sure that a data breach won’t negatively impact your business, even well after you’ve fixed the initial problem?

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Tip of the Week: How to Know if You’ve Experienced a Data Breach

Tip of the Week: How to Know if You’ve Experienced a Data Breach

Your data is vital to the success of your business, and as such, it needs to be protected. Can you identify the warning signs that someone has managed to get past your protections to access your data?

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Can an Algorithm Predict the Next Bestselling Novel?

Can an Algorithm Predict the Next Bestselling Novel?

It’s not always easy to identify what will be hip and trendy years from now, but big data is attempting to bridge this gap. In general, due to the unpredictability of human behavior, it can be difficult to spot cultural anomalies before they happen. Despite these challenges, algorithms are being applied to various practices in both the business world and elsewhere. One innovative way in which it’s being used is by attempting to predict the next bestselling novel.

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Shock: One-Third of Businesses Ignore Insider Threats

Shock: One-Third of Businesses Ignore Insider Threats

Regardless of your security protocol, there will always be threats. One of the most often forgotten outlets for attacks comes from insider threats. Sometimes these threats may be from angry employees wanting to sink your business, but more often than not, those behind insider threats don’t have malicious intentions. Still, it’s best to cover your bases and ensure that your organization isn’t at risk from careless or negligent employees.

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3 Lessons We’ve Learned for a Successful Cloud Migration

3 Lessons We’ve Learned for a Successful Cloud Migration

If you’ve recently decided to implement cloud computing for your business, then we commend you. You’ve chosen to use a powerful and dynamic solution for your computing needs. However, choosing to use the cloud and actually implementing the cloud are two entirely different monsters. Now that you have your sights set on the cloud, what do you have to do to get your infrastructure ready for migration?

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Find Out What REALLY Happens When You Delete Your Data

b2ap3_thumbnail_lost_deleted_data_400.jpgYou understand that the Recycle Bin is the place where deleted files go, and you know that emptying the Recycle Bin is how you dispose of files that you no longer need. What you might not know is that emptying your Recycle Bin does not guarantee that your files are gone at all, and that they’re probably still available on your PC.

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736 Million Records Were Exposed to Data Theft in 2015

b2ap3_thumbnail_stolen_data_problems_400.jpg2015 saw a significant increase in high-profile hacking attacks in organizations of all disciplines: healthcare, government, and even large entertainment companies all fell victim to data breaches. In light of these attacks, valuable lessons can be learned through analyzing the types of records that were stolen. In 2015, over half of all records exposed to hackers were passwords and email addresses.

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Why the Cloud is the Best Option For Your Data’s Backup Policy

b2ap3_thumbnail_cloud_backup_and_security_400.jpgThe cloud is a great tool that can help your business fully leverage its technology solutions, but one of the most common problems that people associate with the cloud is that they believe it’s not nearly as secure as a private in-house IT network. However, contrary to popular belief, the cloud is a very secure medium for your data storage and deployment, particularly for your data backup needs.

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We Bet that You Can’t Read Every Word of This Article [VIDEO]

b2ap3_thumbnail_scatterbrain_400.jpgThe Internet is full of challenges. YouTube has a multitude of annoying 10 hour-long videos of irritating noises and sounds alone. But, this CollegeHumor video might just top them all. It challenges its viewers to finish a three-minute video, and to make it worse, the video is boring.

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Does Your Business Understand the Difference Between Data and Information?

b2ap3_thumbnail_information_is_made_of_data_400.jpgIT requires several factors in order to function properly. First of all, it can’t exist without information, and this information can’t exist without data. Technology is what creates data so that your company can take advantage of changes in the industry and business environment. It might seem like a lot to take in, but understanding the flow of data is necessary for a business owner. Otherwise, you won’t be able to take advantage of it to jumpstart sales and profitability.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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